Private-beta support

How can we help?

For account access, privacy requests, data concerns, or connector problems, contact TradeNova support.

Contact

Email tradernovadev@outlook.com. Do not email your password, MFA code, OAuth token, broker credential, or API key.

Connector access

To remove AI access, sign in to TradeNova, open AI Connections, and disconnect the provider. This revokes the connector's token family. If you cannot sign in, email support from the address associated with the TradeNova account.

Privacy requests

You may request access, correction, export, or deletion of your TradeNova information. Include your TradeNova username and the type of request, but do not include sensitive credentials. We may ask for additional information to verify account ownership.

Safety reminder

TradeNova support cannot provide trading signals, investment advice, payout guarantees, or broker support. Contact the applicable broker or prop firm directly for its official rules, account status, transactions, or platform issues.